” We recognize many individuals do not like to respond to the phone if they do not recognize the number, but throughout this time this call could be someone offering you crucial information regarding your health,” said Dr. Joneigh Khaldun, chief medical executive and chief deputy for health. “We ask Michiganders to please respond to these calls and return voicemails from the local health departments or the Michigan Department of Health and Person Providers.”
Calls might be from location codes where citizens typically do not get calls from, consisting of the 517 area code. To keep each person’s details private and to offer citizens with information they need, it is important for health department staff to speak straight with impacted Michiganders.
Michigan Attorney General Of The United States Dana Nessel recently released a tip to citizens to be on alert for fraudsters spoofing numbers from local health departments. Spoofing permits it to look like if the caller is dialing from a recognizable number to motivate you to pick up the phone. MDHHS desires residents to be knowledgeable about how to figure out a rip-off call from a genuine call from the health department.
Local health departments and MDHHS will not:
- Offer medication for treatment or prevention of COVID-19
- Ask for Medicaid or other insurance coverage details for billing purposes.
- Demand personal monetary information such as a social security number or driver’s license number.
Legitimate questions that will be asked consist of current health status, symptoms they might be experiencing, people they have touched with, places they have been in current days and other health-related questions.
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If you are worried about a call you received from a local health department or MDHHS, please contact the COVID-19 Hotline at 888-535-6136 This line is offered 7 days a week from 8 a.m. to 5 p.m.
Copyright 2020 by WDIV ClickOnDetroit – All rights booked.
About the Author:
Ken Haddad is the digital material manager for WDIV/ ClickOnDetroit.com. He likewise authors the Early morning Report Newsletter.