Tracking Your Stimulus Check? Here’s How To Decipher The Confusing “Payment Status Not Offered” Mistake Message

Tracking Your Stimulus Check? Here’s How To Decipher The Confusing “Payment Status Not Offered” Mistake Message

! This was the week millions Americans were anticipating to receive their $1,200 stimulus payments from the federal government. The funds, part of the $ 2.2 trillion-dollar Coronavirus Aid, Relief, and Economic Security (CARES) Act, are meant to provide a much required cash infusion for people having a hard time due to the financial decline. ” We expect over 80 million hard-working Americans will get the direct deposit by this Wednesday,” said U.S. Treasury Secretary Steven Mnuchin at a Monday press briefing.

Tax refund check from US Treasury and US currency 100 dollar bills


Lots of person did get payment through direct deposit from The Treasury Department, if it had their bank-account info from their 2018 or 2019 income tax return on file; however, others have been left to wonder, “where’s my money?” Finding the response is showing to be hard and confusing.

Where Can You Examine Your Payment Status?

To permit Americans to track the status of their stimulus payments, the IRS and Treasury Department launched a new tool, Get My Payment The tool provides people “with the status of your payment, consisting of the date your payment is set up to be transferred into your bank account or sent by mail.”

IRS tool - good page

Picture: Internal Revenue Service website

After supplying fundamental individual info, the IRS tool is supposed to let Americans know when they will receive their stimulus payment. In a press release, the Internal Revenue Service kept in mind, “more than 6.2 million taxpayers have actually successfully gotten their payment status.” However, others attempting to track their payment are instead left trying to analyze a confusing mistake message: “Payment Status Not Readily Available.”

Screenshot of error message on ″Get My Payments Portal″ on IRS website

Photo Credit: Internal Revenue Service site

The tool says that “according to the details we have on file, we can not determine your eligibility for a payment at this time,” and directs users to a “Frequently Asked Questions” (FAQ) page. The FAQ page has a laundry list of possible reasons for why individuals are seeing the error message and no extra assistance other than to inspect back for updates.

What Are The Reasons You May Be Getting A Mistake Message?

According to the IRS Frequently Asked Question page, “you may get this message for among the following factors:

  • If you are not qualified for a payment (see on who is qualified and who is not eligible)
  • If you are required to submit an income tax return and have not filed in tax year 2018 or 2019.
  • If you recently filed your return or supplied information through Non-Filers: Enter Your Payment Information on Your payment status will be updated when processing is completed.
  • If you are a SSA or RRB Form 1099 recipient, SSI or VA benefit recipient– the IRS is working with your firm to release your payment; your details is not offered in this app yet.”

Much more confusing is a wrinkle that was uncovered, which is that you get the exact same mistake message if you go into in phony info consisting of social security number, date of birth, or address. In other words, getting a ‘Payment Status Not Readily available’ message “ appears to be generic catch-all mistake for the system, rather of a helpful or actionable error message.”

The absence of clarity has irritated lots of people and added to uncertainty in a time of crisis. As one user on Reddit summed up, “e veryone is getting the very same thing, and now I’m locked out for 24 hours due to the fact that I tried too much. This is shocking. Picture households living paycheck to income attempting to get this stimulus to live and the site is broken so they keep getting that error message.”

Reddit user describing what it must be like to get error message

Picture: Reddit website

Is There Anything You Can Do?

Regretfully, the answer for now is just to wait and examine again the following day due to the fact that the IRS just updates Get My Payment information when daily. The IRS has actually stated that ” more information will be shared on soon on some typical concerns taxpayers are asking,” so remain tuned.

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